Ticket Support System

A lightweight, portable PHP Ticket Support System

HTML5 powered Help Desk System. Let customers send their questions or support-tickets to you by an easy system. Use Templates so it is full customizable.

WHAT’S NEW?

This Script is totaly new build up from scratch!
Hand picked — New Features

LIKE WHAT YOU SEE?

WHAT IS IT?

• No installation, no database needed and less configuration
• It packs all needed features in a very small package
• It’s very easy to use
• Fully Responsive, works perfect on mobile, tablet and PC
• 2 Designs (one comes with 4 CSS skins as a bonus) to choose from
• Running lightning fast
• Only one admin is needet
• Admin can delete ticket posts
• Users & Admin can view their present ticket
• Easy to use form for users, makes it painless to create new tickets
• Translatable, language in the i18n files can be changed easily

Frontend Features – For Users

• Your customers can easy add their contact details and ticket
• When a new message is submitted, the system sends mail to recipients


Backend Features – For Admins

• Admins can add posts and delete tickets
• Settings: Admins can set the admin password, site template, site title and site e-mail.
• Easily create your own templates without any knowledge of PHP


KEY-FEATURES

• User & Admin eMail is generated automatically once a ticket is created
• BBCode support is another optional feature
• Built in Captcha to keep out bots and spam
• Save text building blocks for Admin-Answers
• Attachment & Lightbox Support (Define the allowed data types yourself)
• Modern: Responsive, Bootstrap, jQuery
• Comes in some handy PHP files and some Config Files
• Manual file is included in Download
• … and many more! Just try our Demo to view all Features
• and view full Release Notes at the End of this Page

WHAT MY AMAZING CUSTOMERS THINK

SIMPLE SETUP

• Edit the details in “config.php” in the “easySupport” folder for your needs and preferences
• hange the read-write permissions of “data” folder to 777
• Upload all files to your server in the “easySupport” folder you’ve specified on you webspace
• Visit your address e.g. www.example.com/easySupport/ to start you script
• That’s it… You are ready to start!!

REQUIREMENTS

PHP 4 or > is all you need!

HOSTING

This script does not make any use of special functions, so it will work in nearly every server environment. In case of any problems with specific hostings let me know immediately!

SUPPORT

If you run into problems please give me not a bad rate, please take a look at the documentation of the script. If you need more help, be free to contact me via the support tab. I will do everything so that my product deserves a 5 star rating! All updates are included. Remember that the script will be updated regularly.

Thank you very much.
Best Regards, adilbo

DEVELOPER

Do you want to customize my script as you want? Just purchase the Extended License and shoot me a message from my profile page to let me know how you’re using it. Thanks!

HINT

Please take a look at my other scripts on codecanyon.net

CHANGELOG

Version 1.0 (03.2017)
    NEW -  Release of this Script on CodeCanyon